Emergency Home Repairs: What to Do Before the Professionals Arrive

Plumbing Emergencies

Burst or Leaking Pipes

1. Shut off main water valve: Usually located near street or where water enters house
2. Turn off electricity: If water is near electrical outlets or appliances
3. Open faucets: Drain remaining water from pipes
4. Document damage: Take photos for insurance
5. Remove water: Use buckets, towels, mops to prevent further damage
6. Call professional plumber: Don't attempt major pipe repairs yourself

Sewer Backup

1. Stop using water: Don't flush toilets or run water
2. Avoid electrical contact: Don't use electrical appliances near sewage
3. Ventilate area: Open windows and doors
4. Protect yourself: Wear gloves and masks if you must enter area
5. Document everything: Photos for insurance claims
6. Call professionals immediately: Health hazard requires immediate attention

Water Heater Issues

• Gas water heaters: Turn off gas supply at meter if you smell gas
• Electric water heaters: Turn off power at breaker panel
• Water shut-off: Turn off water supply to heater
• Don't attempt repairs: Water heaters require professional service

Electrical Emergencies

Power Outages

1. Check breakers: Reset any tripped breakers
2. Unplug appliances: Prevent damage from power surges
3. Use flashlights: Never use candles (fire hazard)
4. Contact utility company: Report outage if widespread
5. Preserve food: Keep refrigerator/freezer closed

Electrical Fires

1. Turn off power: At breaker panel if safely accessible
2. Never use water: On electrical fires
3. Use Class C extinguisher: If available and fire is small
4. Evacuate if spreading: Call 911 immediately
5. Don't re-enter: Until declared safe by fire department

Sparking Outlets or Burning Smells

• Turn off power: At breaker panel
• Don't touch anything: Metal objects near electrical components
• Evacuate if severe: Burning smells can indicate serious problems
• Call electrician: Even if problem seems resolved

Structural Emergencies

Roof Damage

• Safety first: Don't climb on damaged roof
• Temporary protection: Tarps can prevent further water damage
• Document damage: Photos from ground level
• Contact insurance: Report damage immediately
• Professional assessment: Don't attempt structural repairs

Foundation Cracks or Settling

• Monitor cracks: Mark and date crack endpoints
• Look for other signs: Doors/windows not closing properly
• Don't panic: Most settling is gradual and manageable
• Professional evaluation: Structural engineer may be needed

HVAC Emergencies

No Heat/AC in Extreme Weather

1. Check thermostat: Verify settings and battery
2. Check breakers: HVAC systems have dedicated breakers
3. Inspect air filters: Dirty filters can cause shutdown
4. Check outdoor unit: Clear debris, ensure power
5. Call HVAC professional: If system doesn't respond

Gas Leak

1. Evacuate immediately: Don't use electrical switches or phones inside
2. Turn off gas: At meter if you know how and it's safe
3. Call from safe location: Gas company and emergency services
4. Don't re-enter: Until professionals declare safe

Emergency Supply Kit

Keep these items readily accessible:

• Flashlights and batteries: Multiple flashlights throughout house
• Main water shut-off tool: Water meter key or wrench
• Class C fire extinguisher: For electrical fires
• First aid kit: Include bandages, antiseptic
• Emergency contact list: Contractors, utilities, insurance
• Basic tools: Pliers, screwdriver, adjustable wrench

Prevention Tips

Know Your Home

• Locate shut-offs: Water, gas, and electrical main shut-offs
• Label circuits: Clearly mark electrical panel
• Regular inspections: Monthly walk-through looking for issues
• Maintenance schedule: Prevent emergencies with regular upkeep

Henderson Weather Preparedness

• Summer heat: HVAC backup plan, extra water storage
• Winter freezes: Know how to protect pipes during rare cold snaps
• Windstorms: Secure outdoor furniture and decorations
• Flash floods: Know drainage patterns around your property

When NOT to DIY Emergency Repairs

Never attempt these emergency repairs yourself:

• Electrical work beyond resetting breakers
• Gas line repairs or connections
• Major plumbing repairs involving main lines
• Structural repairs or assessments
• HVAC system internal repairs
• Any repair involving safety concerns you don't understand

After the Emergency

• Document everything: Photos, receipts, timeline of events
• Contact insurance: Report claims promptly
• Get professional assessment: Even if emergency seems resolved
• Address root causes: Prevent recurrence with proper repairs
• Update emergency plans: Learn from the experience